Interakt alternative
Interakt, from the Haptik and Jio group, is a popular choice for Shopify sellers in India. It prices unlimited agents, and it adds its own margin to every WhatsApp message. Here is an honest side-by-side, including where Interakt is the better choice.
| KayChat | Interakt | |
|---|---|---|
| Monthly plan price | Starter ₹1,500/month · Growth ₹3,000/month · Pro ₹5,000/month · Managed ₹15,000/month (plus GST) | Growth ₹2,799 · Advanced ₹3,799 a month (plus taxes). The ₹999/month Starter is Instagram only. |
| Free option | 14-day free trial of every feature, no card needed | Free trial offered; the page does not say how long it runs |
| Charges per WhatsApp message | Meta bills you at Meta’s own rate. KayChat adds nothing per message. | Interakt bills each template at its own rate, above Meta’s: ₹0.970 marketing and ₹0.160 utility on Starter, falling to ₹0.949 and ₹0.140 on Advanced. Only Enterprise has no markup. |
| Scheduled broadcasts | On every plan, from Starter at ₹1,500/month | One-time and ongoing campaigns on every plan |
| Chatbot builder | Included from Growth at ₹3,000/month, 5 flows | Basic linear chatbot on Growth at ₹2,799/month. Branching chatbots need Advanced at ₹3,799/month. |
| AI assistant trained on your business | Included from Growth at ₹3,000/month, 1,000 AI replies a month, with a knowledge base | Paid add-on: ₹2,499/month including 100 AI messages, then ₹0.50 for each one after that |
| Contacts and team logins on the lowest paid plan | 5,000 contacts and 3 team logins on Starter | Unlimited agents and unlimited contacts on every plan |
| Billing cycle | Monthly or yearly, your choice. No minimum term on Starter, Growth or Pro. | Monthly, quarterly (8% off) or yearly (20% off) |
| Setup | We set up Growth and Pro for you, free. Starter sets up on its own with our guide. | Self-serve on Starter; assisted onboarding from Growth |
| Support | Email and in-app, reply within 1 business day. Managed: priority WhatsApp, reply within 4 business hours. | Support team; a dedicated account manager only on Enterprise |
| API and webhooks | REST API, scoped API keys and signed webhooks on Pro at ₹5,000/month | Public APIs on every WhatsApp plan; inbound webhooks from Growth |
| Official Meta WhatsApp Cloud API | Yes | Yes |
All prices are before 18% GST. Interakt prices and add-ons are taken from Interakt’s own pricing page and public reviews, checked on 13 October 2026. Prices change, so check their page before deciding. KayChat’s full price list is on our pricing page. Meta’s per-message rates are on Meta’s pricing page. Interakt is a trademark of its owner; this page is written by KayChat.
The trial includes every feature and needs no card. Plans start at ₹1,500/month, before GST. We set up Growth and Pro for you, free. Starter sets up on its own with our guide.
Yes, and it says so on its own pricing page. Interakt lists ₹0.970 per marketing message on Starter and ₹0.949 on Advanced, and notes that only the Enterprise plan carries "no template markup". KayChat adds nothing: Meta bills you directly at Meta’s published rate.
No, and that is a real advantage for Interakt if you have a large team. KayChat includes 3 team logins on Starter, 5 on Growth at ₹3,000/month and 10 on Pro. If you need more logins than that and send few messages, Interakt will be cheaper.
KayChat is built on the official Meta WhatsApp Cloud API. You connect your own number through Meta’s Embedded Signup, and messages go directly through Meta.
A WhatsApp Business number can be moved between providers. Your approved templates and contact lists need to be exported and set up again. On Growth and Pro we do this with you. Message us on WhatsApp first so we can check your account before you switch.
You pay Meta directly, at Meta’s own published rates. KayChat charges only the plan price and adds nothing per message.
Small and growing Indian businesses that get most of their enquiries on WhatsApp: transport and logistics, building materials, coaching institutes, real estate and service businesses.