DoubleTick alternative
DoubleTick is a polished WhatsApp CRM aimed at sales teams, and its catalogue and ordering features are genuinely good. The catch is what the entry plan leaves out, and that you cannot try it before you buy. Here is an honest side-by-side, including where DoubleTick is the better choice.
| KayChat | DoubleTick | |
|---|---|---|
| Monthly plan price | Starter ₹1,500/month · Growth ₹3,000/month · Pro ₹5,000/month · Managed ₹15,000/month (plus GST) | Starter ₹3,000 · Pro + AI ₹7,700 a month (plus GST), billed quarterly or yearly |
| Free option | 14-day free trial of every feature, no card needed | None. DoubleTick says it does not offer a free trial; you book a demo instead. |
| Charges per WhatsApp message | Meta bills you at Meta’s own rate. KayChat adds nothing per message. | Per-conversation charges vary by country and are listed on a separate page, not on the pricing page |
| Scheduled broadcasts | On every plan, from Starter at ₹1,500/month | Bulk broadcasts from Starter, but scheduled broadcasts are Enterprise only |
| Chatbot builder | Included from Growth at ₹3,000/month, 5 flows | Bot Studio is not on Starter. It begins on Pro + AI at ₹7,700/month. |
| AI assistant trained on your business | Included from Growth at ₹3,000/month, 1,000 AI replies a month, with a knowledge base | No AI agents on Starter. Pro + AI at ₹7,700/month gives up to 10 agents, a 50 MB knowledge base and 3,500 AI credits a month. |
| Contacts and team logins on the lowest paid plan | 5,000 contacts and 3 team logins on Starter | 5 agents on Starter and 10 on Pro, with 1 WhatsApp number on both |
| Billing cycle | Monthly or yearly, your choice. No minimum term on Starter, Growth or Pro. | Quarterly or yearly only — there is no monthly option |
| Setup | We set up Growth and Pro for you, free. Starter sets up on its own with our guide. | Onboarding within 24 hours; a dedicated account manager only on Enterprise |
| Support | Email and in-app, reply within 1 business day. Managed: priority WhatsApp, reply within 4 business hours. | 24x7 chat support on every plan, a shared account manager on Pro |
| API and webhooks | REST API, scoped API keys and signed webhooks on Pro at ₹5,000/month | Developer API from Pro + AI at ₹7,700/month |
| Official Meta WhatsApp Cloud API | Yes | Yes |
All prices are before 18% GST. DoubleTick prices and add-ons are taken from DoubleTick’s own pricing page and public reviews, checked on 13 October 2026. Prices change, so check their page before deciding. KayChat’s full price list is on our pricing page. Meta’s per-message rates are on Meta’s pricing page. DoubleTick is a trademark of its owner; this page is written by KayChat.
The trial includes every feature and needs no card. Plans start at ₹1,500/month, before GST. We set up Growth and Pro for you, free. Starter sets up on its own with our guide.
No. DoubleTick states on its pricing page that it does not offer a free trial, and points you to a demo booking instead. KayChat gives you 14 days with every feature switched on and no card required.
KayChat. Starter is ₹1,500/month and you can pay for one month. DoubleTick's Starter is ₹3,000 a month but bills quarterly or yearly, so the smallest first payment is ₹9,000 plus GST. DoubleTick's Starter also has no chatbot and no AI agents.
KayChat is built on the official Meta WhatsApp Cloud API. You connect your own number through Meta’s Embedded Signup, and messages go directly through Meta.
A WhatsApp Business number can be moved between providers. Your approved templates and contact lists need to be exported and set up again. On Growth and Pro we do this with you. Message us on WhatsApp first so we can check your account before you switch.
You pay Meta directly, at Meta’s own published rates. KayChat charges only the plan price and adds nothing per message.
Small and growing Indian businesses that get most of their enquiries on WhatsApp: transport and logistics, building materials, coaching institutes, real estate and service businesses.