Gallabox alternative

KayChat vs Gallabox

Gallabox is a capable multi-channel inbox with strong AI features and a real free trial. Where it gets expensive is seats and commitment: the cheapest plan is capped at three users and you cannot pay by the month. Here is an honest side-by-side, including where Gallabox is the better choice.

KayChatGallabox
Monthly plan priceStarter ₹1,500/month · Growth ₹3,000/month · Pro ₹5,000/month · Managed ₹15,000/month (plus GST)Basic ₹2,999 · Essential ₹6,999 · Advanced ₹16,999 a month billed quarterly; ₹2,399 · ₹5,599 · ₹13,599 billed yearly (plus GST)
Free option14-day free trial of every feature, no card neededFree trial with 500 AI credits and no card required
Charges per WhatsApp messageMeta bills you at Meta’s own rate. KayChat adds nothing per message.WhatsApp conversation and template charges are billed separately. Enterprise is listed as getting a "discounted markup", so lower plans carry the full one.
Scheduled broadcastsOn every plan, from Starter at ₹1,500/monthCapped by broadcast contacts a month: 10,000 on Basic, 500,000 on Essential
Chatbot builderIncluded from Growth at ₹3,000/month, 5 flows5 active chatbot flows on Basic, up to 100 on Advanced at ₹16,999/month
AI assistant trained on your businessIncluded from Growth at ₹3,000/month, 1,000 AI replies a month, with a knowledge baseAI credits are metered: 500 a month on Basic, 2,000 on Essential, 8,000 on Advanced. AI agents on WhatsApp need Essential at ₹6,999/month.
Contacts and team logins on the lowest paid plan5,000 contacts and 3 team logins on Starter3 users on Basic as a hard cap, with no option to buy more. Essential allows extra users at ₹1,200 each a month.
Billing cycleMonthly or yearly, your choice. No minimum term on Starter, Growth or Pro.Quarterly or yearly only — there is no monthly option
SetupWe set up Growth and Pro for you, free. Starter sets up on its own with our guide.Self-serve on Basic; free onboarding support from Essential
SupportEmail and in-app, reply within 1 business day. Managed: priority WhatsApp, reply within 4 business hours.48-hour support SLA on Basic, 24-hour on Advanced at ₹16,999/month
API and webhooksREST API, scoped API keys and signed webhooks on Pro at ₹5,000/monthMessage and contact API on Basic; the full API from Essential
Official Meta WhatsApp Cloud APIYesYes

All prices are before 18% GST. Gallabox prices and add-ons are taken from Gallabox’s own pricing page and public reviews, checked on 13 October 2026. Prices change, so check their page before deciding. KayChat’s full price list is on our pricing page. Meta’s per-message rates are on Meta’s pricing page. Gallabox is a trademark of its owner; this page is written by KayChat.

Where KayChat falls short

  • Younger product with a much smaller customer base than Gallabox.
  • No free plan, only a 14-day trial.
  • Each plan has limits. Starter has 5,000 contacts and 3 team logins, and does not include the chatbot or the AI assistant.
  • Small team: support replies within 1 business day, in Indian working hours.

Where Gallabox falls short

  • Basic is capped at 3 users and says so twice — "hard cap". You cannot buy a fourth seat; you have to jump to Essential, which more than doubles the bill.
  • No monthly billing. The smallest commitment on Basic is a quarter, so the first payment is about ₹9,000 plus GST.
  • AI credits are metered on every plan, and AI agents on WhatsApp do not start until Essential at ₹6,999/month.
  • Extra channels cost ₹1,200/month each on Essential and Advanced, and cannot be added to Basic at all.

Choose Gallabox if…

  • You want WhatsApp, Instagram and a website widget in one inbox, and you will use all three.
  • You have a large contact list: Gallabox prices by broadcast contacts a month rather than capping stored contacts the way Starter caps them at 5,000.
  • You want AI voice calling on WhatsApp, which KayChat does not offer.
  • You want SSO, IP whitelisting or an on-premise option, available on their Enterprise plan.

Choose KayChat if…

  • You get daily enquiries on WhatsApp and want them answered at once, including at night.
  • You want the chatbot and the AI assistant inside the plan, not as add-ons.
  • You want to pay Meta’s own message rates, with nothing added on top.
  • You want someone to set it up with you (Growth and Pro).

Try KayChat free for 14 days

The trial includes every feature and needs no card. Plans start at ₹1,500/month, before GST. We set up Growth and Pro for you, free. Starter sets up on its own with our guide.

Questions

Can I pay Gallabox monthly?

No. Gallabox's pricing page offers a Quarterly and a Yearly toggle only, so the shortest commitment is three months. KayChat bills Starter, Growth and Pro monthly or yearly, with no minimum term.

What happens when my team outgrows 3 people on Gallabox?

Gallabox's Basic plan is a hard cap at 3 users with no paid extra seats, so you move to Essential at ₹6,999 a month billed quarterly. On KayChat, Starter at ₹1,500/month includes 3 team logins and Growth at ₹3,000/month includes 5. Gallabox does give you a real free trial first, which is worth using — KayChat's is 14 days.

Is KayChat an official WhatsApp Business API provider?

KayChat is built on the official Meta WhatsApp Cloud API. You connect your own number through Meta’s Embedded Signup, and messages go directly through Meta.

Can I move from Gallabox to KayChat without losing my number?

A WhatsApp Business number can be moved between providers. Your approved templates and contact lists need to be exported and set up again. On Growth and Pro we do this with you. Message us on WhatsApp first so we can check your account before you switch.

Who pays for WhatsApp messages on KayChat?

You pay Meta directly, at Meta’s own published rates. KayChat charges only the plan price and adds nothing per message.

Which businesses use KayChat today?

Small and growing Indian businesses that get most of their enquiries on WhatsApp: transport and logistics, building materials, coaching institutes, real estate and service businesses.