WhatsApp API billing changes from 1 October, and accounts need a payment method on Meta. What to do
KayChat product video: a customer messages a shop on WhatsApp late at night, the conversation lands in the shared inbox, the AI assistant answers from the shop’s own documents, a teammate takes over, and an update goes out through the API.
On your own official WhatsApp number

WhatsApp business automation, made for India.

KayChat replies at 11pm, qualifies the lead, follows up on schedule and sends your daily updates, with a record of all of it. We set it up with you and you go live within 7 days.

Keep your WhatsApp Business number · 14-day free trial · No card needed

Official

WhatsApp Business API

Verified

Meta Tech Provider

India

Hosted in

14 days

Free trial, no card

Your customers are already on WhatsApp. The money leaks in the gaps.

  • An enquiry arrives at 11pm and nobody answers until morning, so a faster competitor wins it.

  • Follow-up depends on someone remembering, so it stops after one attempt.

  • Updates and confirmations get buried in hundreds of messages across groups.

  • Nothing is recorded, so nobody knows which enquiries were hot or what happened next.

Features

The whole process, not just the reply

Answering a question is the easy part. KayChat runs what comes after it.

01

Answer every enquiry

Replies at any hour from your own knowledge base: products, prices, hours, FAQs. Your team sees every conversation in one shared inbox and can take over any time.

02

Qualify and route

Flows ask the questions your best salesperson would, tag hot leads and hand them to the right person.

03

Follow up without anyone remembering

Follow-ups go out on schedule, so no enquiry dies because someone forgot.

04

Send updates people receive

Confirmations, reminders and daily updates on approved templates, with delivered and read tracked for every contact.

05

Keep a record of everything

Every conversation, every update and every opt-in and opt-out on record, with reports on what happened next.

06

Connect your systems

REST API and signed webhooks, so enquiries and updates flow to and from the tools you already use.

Running on real businesses

Two customers’ own numbers. Results vary with every business.

1,70,227

messages sent in 60 days, to 8,891 contacts

A transport company in Raipur, sending its load updates on WhatsApp every day since April 2026.

13 site visits

booked from 240 leads in one month

Uptown Real Estate, July 2026: every lead answered and sorted into 66 hot, 93 warm and 81 cold, with 1,136 automated replies to 9 typed by the team.

Why businesses choose KayChat

Pay Meta directly, no markup

We are a Meta verified Tech Provider. WhatsApp charges go on your own card at Meta’s rate. You pay us only for the software and service, with no prepaid credits.

Keep your number

Connect through Meta’s own signup and keep your WhatsApp Business app and chat history, or start with a new number.

Consent on record

Every opt-in and opt-out is logged per contact, which India’s data protection rules will require of your business.

Set up with you

On Growth and Pro we connect your number, load your content, write your templates and build your first flow with you, free. Starter comes with a setup guide.

How it works

Live within 7 days

From payment to your first real conversation handled end to end, as long as your content reaches us on time.

  1. Day 0

    Connect

    Connect your number through Meta’s signup, new or existing, and add a payment method on Meta.

  2. Days 1 to 2

    Load and submit

    We load your products, prices and FAQs, and submit your first update templates to Meta.

  3. Day 3

    Build and test

    Your first flow is built and tested end to end on your live number.

  4. By day 7

    Live

    Your first real enquiry answered or update delivered, handled end to end.

Pricing

Simple, honest pricing

Three plans. We set up Growth and Pro for you, free. Starter sets up on its own with our guide. Try every feature free for 14 days. Prices are before 18% GST.

Starter

₹1,500/ month + GST

or ₹15,000 a year, 2 months free

Send and follow up: templates, broadcasts and drip campaigns.

  • 3 team logins
  • 5,000 contacts
  • 3 drip campaigns running at once
  • Set up on your own with our setup guide
  • Template management
  • Broadcasts on approved templates, scheduled and recurring, with delivery tracking
  • Drip campaigns
  • Shared team inbox and quick replies
  • Keyword auto-replies
  • Contacts, tags and segments
  • Consent and opt-out log
Start free trial

Growth

₹3,000/ month + GST

or ₹30,000 a year, 2 months free

Answer on its own: chatbot flows and an AI assistant.

  • 5 team logins
  • 25,000 contacts
  • 10 drip campaigns running at once
  • 5 chatbot flows
  • 1,000 AI replies a month
  • We set it up for you, free
  • Everything in Starter
  • Visual chatbot builder
  • AI assistant answering from your knowledge base, human takeover any time
Start free trial

Pro

₹5,000/ month + GST

or ₹50,000 a year, 2 months free

Connect it to the rest of your business: API, integrations and pipeline.

  • 10 team logins
  • 1,00,000 contacts
  • Unlimited drip campaigns
  • 20 chatbot flows
  • 3,000 AI replies a month
  • We set it up for you, free
  • Everything in Growth
  • REST API and webhooks
  • Google Sheets, Google Calendar and IndiaMART
  • Forms and website chat widget
  • Sales pipeline
Start free trial
Compare the plansStarterGrowthPro
Price a month, before GST₹1,500₹3,000₹5,000
Price a year, before GST₹15,000₹30,000₹50,000
Team logins3510
Contacts5,00025,0001,00,000
Drip campaigns running at once310Unlimited
Chatbot flowsNot included520
AI replies a monthNot included1,0003,000
Chatbot builderNo
AI assistantNo
Knowledge baseNo
FormsNoNo
Website chat widgetNoNo
Sales pipelineNoNo
Integrations: Google Sheets, Google Calendar and IndiaMARTNoNo
API and webhooksNoNo

AI replies: we warn you from 80%, the assistant keeps answering up to 10% past your monthly replies, then it stops until the 1st and new chats wait in your inbox for a person. See everything each plan includes

Managed

Done for you
₹15,000/ month + GST

3-month minimum, then 30days' notice. Invoiced monthly.

We run it with you: setup, templates, broadcasts and monthly reviews.

  • Everything in Pro
  • 10 hours of our team each month
  • Chatbot and knowledge base set up and kept current
  • Templates written and submitted for approval
  • Broadcasts planned and sent
  • Monthly performance report and review call
  • Quality rating and messaging limits watched
  • Priority WhatsApp, reply within 4 business hours
Book a call

Add-ons

Add to your plan when you need a little more. An add-on raises a limit your plan already has; it does not add a feature your plan does not include.

  • Extra team login: ₹500 a month. Per login, per month.
  • 1,000 extra AI replies: ₹500 a month. Per pack, per month.
  • 5 extra chatbot flows: ₹750 a month. Per pack, per month.
  • 10,000 extra contacts: ₹500 a month. Per pack, per month.
  • Extra WhatsApp number: ₹1,500 a month. A second workspace with its own number, per month.
  • Advanced AI model: ₹3,000 a month. Advanced model for the AI replies in your plan.
  • Extra Managed hours: ₹1,000 an hour. Beyond the 10 included each month.

Prices are before 18% GST. WhatsApp message charges are paid by you to Meta directly, at Meta's rates. KayChat adds nothing on top.

Stop losing enquiries in the gaps

Start a 14-day free trial, or book a call and we set it up with you. No card needed.